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Digital Marketing Manager

Winmark – the Resale CompanyPlymouth, MN

Growth MarketingSemi-seniorOn-siteFull time$75K - $95K
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Digital MarketingMulti-Location StrategySocial + SearchOn-site$75K-$95KRetail/Franchise

The Challenge

Winmark operates 1,300+ resale locations across North America. You'll own the digital discovery strategy that connects customers to these brands across social, search, maps, and emerging AI platforms—turning fragmented local presence into coordinated growth at scale.

Your Mission

First 3 Months
1

Audit and optimize Google Business Profiles across high-priority locations; establish baseline local search performance metrics

2

Map current social media tooling across brands and identify consolidation/upgrade opportunities to streamline publishing and analytics

3

Launch monthly digital performance reporting dashboard covering social engagement, search visibility, review sentiment, and website traffic

4

Develop and distribute social best practices playbook to internal teams and franchisees

By 6 Months
1

Increase social engagement rate by 25% through optimized content calendar and platform-specific strategy

2

Improve organic search visibility for top 200 locations by 40% via technical SEO and local listing optimization

3

Reduce average review response time to <48 hours and establish sentiment tracking system to surface operational insights

4

Implement AI-enabled discovery optimization across at least one brand; measure lift in customer acquisition and store traffic

KPIs You'll Own

Local Search Visibility Score

Rank positions and impression share across Google Search and Maps for key location-level queries.

Social Engagement Rate

Likes, comments, shares, and saves as % of reach across all brand social channels.

Review Sentiment & Volume

Average star rating, review count growth, and sentiment trend analysis across Google and third-party platforms.

Website Traffic by Channel

Sessions, users, and conversion rate from organic search, social, and direct traffic to corporate and brand sites.

Google Business Profile Optimization %

Percentage of locations with complete, up-to-date profiles including hours, photos, posts, and Q&A monitoring.

Tools & Stack

Google Business ProfileGoogle AnalyticsSocial media management platform (Meta Business Suite, Hootsuite, or similar)SEO tools (SEMrush, Moz, or Ahrefs implied)Review management softwareMarketing automation/analytics platformsAI-driven discovery toolsGoogle Search Console

Your Team

Your Manager

Not specified

Current Team

Not specified—likely coordinating across corporate marketing, brand teams, and franchisee network

New role or backfill not specified

The Package

Salary

$75K-$95K base

Remote

On-site in Plymouth, MN

Benefits & Perks

Low-premium, low-deductible health plan
Dental insurance
Company-paid life and short-term disability insurance
Generous paid time off
Profit sharing and 401(k) retirement plan
Career pathing and internal promotion culture

Company Intelligence

Winmark operates one of North America's largest networks of resale retail brands across 1,300+ franchise locations. The company is evolving its digital marketing capability to drive customer discovery and engagement across social, search, maps, and emerging AI platforms.

Customers

Franchise network of 1,300+ resale retail locations

Culture

Open-door, relationship-focused; emphasis on developing people, promoting from within, and supporting teams to do their best work.

Is This Role For You?

For You If
  • You've managed digital channels (social, search, local listings) at scale—ideally across multiple locations or brand properties
  • You geek out on platform strategy, SEO, and local search optimization—you know how Google Business Profiles actually move the needle
  • You're comfortable juggling competing priorities across corporate, retail, and franchisee stakeholders
  • You can translate analytics into clear recommendations and storytell with data to drive action
Won't Work If
  • You need full remote flexibility—this is on-site in Plymouth, MN
  • You're more creative designer than operator; this role is execution-heavy with a focus on optimization and metrics
  • You lack hands-on experience managing paid social, SEO, or local search in a multi-location environment

Interview Process

1

Application & Screening

Resume review focusing on digital channel management experience and multi-location brand background.

2

Phone Screen

Conversation about digital strategy approach, experience with social/search platforms, and franchise or retail background.

3

Take-Home Assessment

Likely case study or audit exercise (e.g., evaluate a local search strategy or social performance data).

4

In-Person Interview

Meet hiring manager and cross-functional stakeholders; discuss digital roadmap, tools, and how you'd tackle multi-location coordination.

Interested in this role?

Apply now and hear back within days, not weeks.

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About Growth Marketing Roles

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