Marketing Cloud Technical Lead (Remote)

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

We are seeking a highly skilled and experienced

Salesforce Marketing Cloud Development Lead

to oversee the design, development, and implementation of marketing automation solutions. In this role you will lead a team of developers and collaborate with cross-functional teams to deliver tailored solutions that enhance customer engagement and drive business growth. Your responsibilities will include managing the end-to-end development lifecycle for core marketing initiatives, lead flow processes, and data integrations within Salesforce Marketing Cloud. You will also ensure best practices in coding, testing, and deployment while staying up-to-date with the latest platform features and trends.

The ideal candidate will have a strong background in Salesforce Marketing Cloud, including expertise in tools such as Journey Builder, Email Studio, Automation Studio, and AMPScript. Proficiency in SQL, HTML, and JavaScript is essential, along with a proven track record of leading development teams and delivering complex marketing solutions.

This role can be fully remote/virtual/work from home and you can be based anywhere in the US.

How You'll Make An Impact

• Lead the design, development, and implementation of Salesforce Marketing Cloud solutions, ensuring alignment with business objectives and marketing strategies
• Collaborate with internal marketing automation and technology teams to determine best path for Salesforce Marketing Cloud platform implementation
• Oversee the creation and optimization of marketing automation workflows using tools like Journey Builder, Email Studio, and Automation Studio
• Develop and maintain custom solutions using AMPscript, SQL, HTML, and JavaScript to enhance platform functionality
• Collaborate with cross-functional teams to gather requirements and deliver tailored solutions
• Ensure data integrity and seamless integration between Salesforce Marketing Cloud and other systems, such as CRM platforms and data warehouses
• Establish and enforce best practices for coding, testing, and deployment to maintain high-quality deliverables
• Stay updated on Salesforce Marketing Cloud features, trends, and industry best practices to drive innovation and continuous improvement
• Provide technical leadership and mentorship to the development team, fostering a culture of collaboration and professional growth
• Troubleshoot and resolve technical issues, ensuring the stability and reliability of marketing automation systems
• Maintain and document technical processes and procedures and provide seamless hand-off to business users to utilize

About You

• Proven experience (5+ years ideally) working with Salesforce Marketing Cloud, including tools such as Journey Builder, Email Studio, Automation Studio, and Content Builder
• Salesforce Marketing Cloud certifications (e.g., Marketing Cloud Developer, Marketing Cloud Consultant) are highly desirable
• Strong background in agile practices and associated tools
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders
• Ability to elicit requirements and translate to technical solutions that can scale across multiple business units
• Demonstrated ability to lead development teams and manage end-to-end project lifecycles
• Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues and optimize performance
• Strong proficiency in AMPscript, SSJS, SQL, HTML, CSS, and JavaScript for developing and customizing marketing solutions
• Experience with data integration and APIs, including REST and SOAP, to connect Salesforce Marketing Cloud with other systems
• Familiarity with Salesforce CRM and its integration with Salesforce Marketing Cloud
• Knowledge of data privacy regulations (e.g., GDPR, CCPA) and their impact on marketing practices

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the

minimum core benefits

you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...
• The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.