---
type: JobPosting
title: Senior Director, Growth Operations
company: Real Chemistry
category: growth-marketing
seniority: SENIOR
contractType: FULL_TIME
remote: ONSITE
location: Chicago, IL
salaryMin: 150000
salaryMax: 170000
salaryCurrency: USD
market: USA
postedAt: 2026-06-04
applyUrl: "https://grnh.se/d9wr392d8us?source=LinkedIn"
canonical: "https://www.growthtalent.org/jobs/growth-marketing/real-chemistry/senior-director-growth-operations-real-chemistry"
---

# Senior Director, Growth Operations

**Real Chemistry** · Chicago, IL

<!--rich-->{"tags":["Growth Ops","Healthcare","B2B","On-site","$150K-$170K","Senior Leadership"],"challenge":"Real Chemistry is a global healthcare communications agency backed by deep scientific expertise and AI-driven insights. You'll architect the centralized operational engine that powers their growth machine across pharma and biotech clients.","objectives3m":["Map current end-to-end growth workflows across intake, data collection, and cross-functional handoffs to identify 3-5 high-impact efficiency gaps","Implement a unified intake and process documentation framework adopted by New Business, Client Experience, and Capabilities teams","Establish weekly growth operations rhythm meetings with stakeholders and define 2-3 early-win process improvements to pilot","Build dashboard showing key metrics: opportunity pipeline velocity, data quality scores, and process cycle time reduction"],"objectives6m":["Deploy scalable systems architecture connecting sales ops, technology, and data teams with 90%+ adoption rates","Reduce growth workflow cycle time by 25-30% through process optimization and automation","Create standardized governance model for ongoing process improvement with clear ownership and accountability across functions","Deliver quarterly operations health report to leadership with trend analysis, bottleneck resolution, and resource allocation recommendations"],"kpis":[{"metric":"Growth Workflow Cycle Time","description":"Days from opportunity intake to proposal delivery, benchmarked against team baseline and industry standards."},{"metric":"Data Quality Score","description":"Percentage of CRM records meeting completeness and accuracy standards across all growth teams."},{"metric":"Process Adoption Rate","description":"Percentage of cross-functional teams consistently using documented workflows and tools."},{"metric":"Operational Efficiency Gain","description":"FTE hours saved month-over-month through process improvements and automation."},{"metric":"Stakeholder Alignment Score","description":"Quarterly pulse survey measuring cross-functional team confidence in growth ops processes and communication."}],"tools":["CRM (likely Salesforce)","Intake/workflow automation platforms","Data management systems","BI/reporting tools","Project management (Asana, Monday, etc.)","Documentation platforms"],"team":{"manager":"Real Chemistry Growth Leadership","current":"Cross-functional: New Business, Client Experience, Capabilities, Finance, Technology, Sales Ops","hiring":"New role"},"compensation":{"salary":"$150K-$170K base","variable":null,"equity":null,"remote":"On-site at US offices (NYC, Boston, Chicago, Carmel, SF) or hybrid/remote within US, dependent on team needs"},"benefits":["Great Place to Work® certified culture","Comprehensive health and wellness program","Family-focused benefits package","Professional development and growth opportunities","Flexible work arrangements"],"company":{"about":"Real Chemistry is a global healthcare communications and marketing agency serving pharmaceutical and biotech leaders. The company blends deep scientific expertise, human-centered creativity, and AI-driven insights to transform healthcare at scale. They're impact-obsessed, culture-first, and backed by strong client relationships in the life sciences space.","founded":null,"headcount":null,"funding":null,"customers":"Top pharmaceutical and biotech companies","culture":"People-first, innovation-driven, impact-obsessed, Great Place to Work certified"},"forYouIf":["You've optimized complex, multi-stakeholder operational workflows in healthcare or professional services environments","You thrive in influence-without-authority roles and can drive adoption across siloed teams without direct reports","You're comfortable with ambiguity early on and excited to build processes from the ground up","You obsess over data quality, documentation, and creating scalable systems that compound over time"],"wontWorkIf":["You need to hire a large team immediately-this is about orchestration and optimization, not empire building","You're looking for a purely hands-off strategic role; you'll be deep in execution and process detail daily","You lack experience in regulated or complex B2B environments where operational rigor directly impacts revenue"],"interviewProcess":[{"step":"Screening Call","detail":"Quick fit check on healthcare/ops background and understanding of the role scope"},{"step":"Deep Dive Interview","detail":"Case study: walk through a complex workflow you've optimized, metrics you tracked, adoption challenges you solved"},{"step":"Cross-Functional Panel","detail":"Meet stakeholders from New Business, Client Experience, Technology to discuss collaboration style and priorities"},{"step":"Leadership Conversation","detail":"Final discussion with growth leadership on 6-month vision and organizational fit"}]}

[Apply →](https://grnh.se/d9wr392d8us?source=LinkedIn)

---

Canonical: https://www.growthtalent.org/jobs/growth-marketing/real-chemistry/senior-director-growth-operations-real-chemistry