---
type: JobPosting
title: Product Director, Growth Experiences, Digital Channels
company: JPMorganChase
companyWebsite: "https://jpmorganchase.com"
category: growth-marketing
seniority: DIRECTOR
contractType: FULL_TIME
remote: ONSITE
location: New York, NY
salaryMin: 280000
salaryMax: 380000
salaryCurrency: USD
market: USA
postedAt: 2026-06-04
applyUrl: "https://JPMorganChase.contacthr.com/151584523"
canonical: "https://www.growthtalent.org/jobs/growth-marketing/jpmorganchase/product-director-growth-experiences-digital-channels-jpmorganchase"
---

# Product Director, Growth Experiences, Digital Channels

**JPMorganChase** · New York, NY

<!--rich-->{"tags":["B2C","On-site","$280K-$380K","FinTech","Product Leadership","Growth OKR","70M+ Users"],"challenge":"JPMorgan Chase owns 70+ million digitally-active customers across 6 lines of business. You'll lead product innovation for discovery and shopping experiences that drive new account growth across Chase.com and mobile-architecting the future of how customers find and select financial products.","objectives3m":["Establish product vision and roadmap for growth experiences across digital channels, aligned with new account acquisition targets","Audit current discovery/shopping UX across 6 LOBs; identify quick wins and structural barriers to growth","Build alignment with cross-functional stakeholders (tech, design, data, research) and define success metrics for growth OKR","Coach product management team on customer-centric discovery methods and growth-first product development lifecycle"],"objectives6m":["Launch 2-3 high-impact product features or experience enhancements tied to measurable account growth lift","Establish competitive differentiation in digital discovery vs. peers; implement personalization and agentic features roadmap","Own end-to-end performance dashboard tracking growth metrics by LOB, channel, and customer segment","Mentor product team to autonomously own their roadmaps and execute with minimal executive escalation"],"kpis":[{"metric":"New Account Growth Rate (by LOB & Channel)","description":"Incremental accounts opened via optimized discovery/shopping experiences on Chase.com and mobile."},{"metric":"Conversion Rate (Prospect → Customer)","description":"% of prospects who complete product selection and open accounts within 30 days."},{"metric":"Product Feature Adoption","description":"% of 70M digitally-active users interacting with new personalization/agentic features."},{"metric":"Customer Satisfaction (CSAT/NPS)","description":"Net sentiment on discovery and product selection experience across channels."},{"metric":"Time-to-Product Launch","description":"Cycle time from ideation to release; measured against JPM benchmarks."}],"tools":["Chase.com","Chase Mobile App","Analytics platforms","Prototyping/design tools","A/B testing frameworks","Personalization engines","Roadmap management","Stakeholder collaboration platforms"],"team":{"manager":"Senior leadership in Consumer Commercial Banking Platforms & Channels (assumed VP/SVP level)","current":"Multiple product managers reporting to you; cross-functional partners in tech, design, research, data/analytics","hiring":"Backfill or new role overseeing growth OKR ownership"},"compensation":{"salary":"$280K-$380K base","variable":"Likely 30-50% bonus tied to growth targets and OKR delivery","equity":"Possible restricted stock or equity equivalent for strategic leadership roles","remote":"On-site in New York, NY (full-time)"},"benefits":["Comprehensive healthcare (medical, dental, vision)","401(k) with employer match","Performance-based bonus and potential equity","Professional development and executive coaching","Flexible work arrangements (within on-site requirement)","JPMorgan Chase employee resource groups and wellness programs"],"company":{"about":"JPMorgan Chase is a global financial services leader with 70+ million digitally-active customers across retail banking, card, wealth, and commercial segments. The company operates at scale across web and mobile channels, serving all six lines of business in consumer and commercial banking. Digital product innovation is core to competitive advantage and customer acquisition.","founded":1799,"headcount":300000,"funding":"Public (NYSE: JPM)","customers":"70+ million digitally-active customers across 6 LOBs","culture":"Enterprise-scale, risk-aware, customer-centric; emphasis on innovation within regulated environment"},"forYouIf":["You've led product teams at scale (10+ PMs) and shipped features that drove measurable growth or acquisition metrics","You understand digital financial services, fintech UX patterns, and how customers discover/compare financial products","You thrive in complex, multi-stakeholder environments and can influence without authority across tech, design, data teams","You're obsessed with metrics: conversion funnels, user cohorts, A/B testing, and ROI-driven prioritization"],"wontWorkIf":["You need full remote or hybrid flexibility-this is on-site in NYC","You're averse to regulated environments or slow decision-making cycles typical of enterprise banking","You lack hands-on product management experience or have never owned a P&L for growth/acquisition outcomes"],"interviewProcess":[{"step":"Screening Call","detail":"Recruiter confirms product background, growth experience, and interest in JPMorgan scale"},{"step":"Product Case Study","detail":"Walk through a past product you built/shipped-roadmap, metrics, trade-offs, learnings"},{"step":"Cross-Functional Panel","detail":"Interviews with director-level peers in tech, design, and data; assess collaboration and influence"},{"step":"Leadership & Strategy Round","detail":"Senior leader (VP/SVP) deep dive on vision for digital growth, fintech trends, and business acumen"},{"step":"Offer & Close","detail":"Compensation, start date, and onboarding into Consumer Commercial Banking Platforms & Channels"}]}

[Apply →](https://JPMorganChase.contacthr.com/151584523)

---

Canonical: https://www.growthtalent.org/jobs/growth-marketing/jpmorganchase/product-director-growth-experiences-digital-channels-jpmorganchase