---
type: JobPosting
title: Retention Strategist for Marketing Agency
company: Jobgether
companyWebsite: "https://jobgether.com"
category: crm-lifecycle
seniority: MID
contractType: FULL_TIME
remote: REMOTE
location: US
market: USA
postedAt: 2026-09-02
applyUrl: "https://jobs.lever.co/jobgether/9b981b42-399f-484f-ba3c-c717a2e99b69/apply"
canonical: "https://www.growthtalent.org/empregos/crm-lifecycle/jobgether/retention-strategist-for-marketing-agency-jobgether"
---

# Retention Strategist for Marketing Agency

**Jobgether** · US

## Accountabilities:
- Manage client relationships and act as the primary point of contact, ensuring clear communication, responsiveness, and strong ongoing partnerships.

- Execute retention and lifecycle marketing strategies across email and related customer engagement channels for DTC and ecommerce brands.

- Apply hands-on Klaviyo expertise to build, manage, optimize, and troubleshoot retention marketing initiatives.

- Work with Shopify-based ecommerce environments and understand how platform data and customer behavior can inform retention strategies.

- Troubleshoot client issues, identify root causes, and provide practical technical guidance and solutions.

- Collaborate within a pod-based team structure, coordinating with other specialists to deliver campaigns and achieve monthly performance targets.

- Monitor campaign and client performance, identify opportunities for improvement, and take proactive action to strengthen retention outcomes.

- Maintain a client-focused approach while balancing strategic priorities with hands-on execution and technical delivery.

Requirements

- Hands-on experience with Klaviyo is essential, with the technical ability to work directly within the platform rather than providing strategy alone.

- Professional experience in retention marketing, lifecycle marketing, email marketing, or a closely related ecommerce discipline.

- Familiarity with Shopify and the broader DTC/ecommerce ecosystem.

- Demonstrated ability to execute marketing strategies directly, troubleshoot issues, and become productive quickly in a fast-moving environment.

- Strong technical proficiency and practical problem-solving skills, with the ability to investigate challenges and recommend effective solutions.

- Excellent English communication skills, including the ability to communicate clearly and professionally with clients; an accent is fully acceptable.

- Strong client relationship and stakeholder management skills, with confidence serving as a primary client-facing contact.

- Ability to work effectively within a collaborative, pod-based team and consistently deliver against performance objectives.

- Strong availability for US time-zone overlap is required.

- Candidates based in Latin America or South Africa are particularly encouraged to apply.

Benefits

- Fully remote work environment.

- Competitive salary.

- Opportunity to work with established DTC and ecommerce brands.

- International, collaborative team environment.

- Hands-on exposure to retention, lifecycle, email, and ecommerce marketing strategies.

- Client-facing opportunity with meaningful ownership and responsibility.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
#LI-CL1

[Apply →](https://jobs.lever.co/jobgether/9b981b42-399f-484f-ba3c-c717a2e99b69/apply)

---

Canonical: https://www.growthtalent.org/empregos/crm-lifecycle/jobgether/retention-strategist-for-marketing-agency-jobgether