---
type: JobPosting
title: Senior Associate Social Media
company: J.Crew
companyWebsite: "https://www.linkedin.com/company/j-crew?trk=public_jobs_topcard-org-name"
category: social-media
seniority: MID
contractType: FULL_TIME
remote: ONSITE
location: New York, NY
salaryMin: 65000
salaryMax: 85000
salaryCurrency: USD
market: USA
postedAt: 2026-06-02
applyUrl: "https://www.linkedin.com/jobs/view/senior-associate-social-media-at-j-crew-4392945411?trk=public_jobs_topcard-title"
canonical: "https://www.growthtalent.org/emplois/social-media/j-crew/senior-associate-social-media-j-crew"
---

# Senior Associate Social Media

**J.Crew** · New York, NY

<!--rich-->{"tags":["B2C","Social Media","On-site NYC","$65K-$85K","Fashion/Retail","Community Management","Content Creation"],"challenge":"J.Crew needs someone to own their social presence across all platforms-building community, driving engagement, and connecting content strategy to revenue. You'll balance creative storytelling with hard analytics to keep a legacy retail brand culturally relevant.","objectives3m":["Audit current social performance across all platforms and establish baseline KPIs for engagement, reach, and conversion","Launch first month of optimized content calendar with platform-specific strategies (TikTok-first for younger audiences, Instagram/Pinterest for core demo)","Implement community management protocol: response time targets, sentiment tracking, and escalation process for brand issues","Collaborate with creative and marketing teams to align messaging across 3-4 major campaigns launching in Q1"],"objectives6m":["Grow follower count by 15-20% while maintaining or improving engagement rate through trend-forward organic content","Build and execute 2 major community-driven activations or contests that drive meaningful interactions and user-generated content","Establish paid social partnership with performance marketing team, optimizing ROAS on 3+ campaigns","Deliver monthly insights reports showing sentiment analysis, top-performing content themes, and actionable recommendations for product/marketing teams"],"kpis":[{"metric":"Engagement Rate","description":"Measure comments, likes, shares, saves as % of reach across platforms-your north star for community strength."},{"metric":"Follower Growth Rate","description":"Track net new followers monthly, broken down by platform and content type to identify what resonates."},{"metric":"Click-Through Rate to Website","description":"Monitor how effectively social drives traffic to product pages and revenue-driving content."},{"metric":"Sentiment Score","description":"Quantify brand perception through comment/mention analysis-flag emerging issues early."},{"metric":"Conversion Rate (Paid Social)","description":"Track purchases or signups attributed to paid social campaigns to prove ROI to leadership."},{"metric":"Response Time","description":"Measure how quickly you respond to DMs and comments-critical for community trust and customer service."}],"tools":["Meta Business Suite (Facebook/Instagram)","TikTok Creator Studio","Sprout Social or Later (scheduling/analytics)","Google Analytics","Hootsuite or Buffer","Canva or Adobe Creative Suite","Brandwatch or Mention (sentiment tracking)"],"team":{"manager":"Director of Social Media or Head of Digital Marketing","current":"Likely 2-3 person social team (content creator, community manager, analytics)","hiring":"Backfill or growth hire to expand J.Crew's social capability"},"compensation":{"salary":"$65K-$85K base","variable":null,"equity":null,"remote":"On-site in New York, NY"},"benefits":["Retail/employee discount on J.Crew products","Health, dental, vision insurance","401(k) with company match","Paid time off and flexible scheduling","Professional development budget for marketing certifications"],"company":{"about":"J.Crew is a legacy American fashion retailer with ~$2B in annual revenue, known for timeless apparel and accessories. The brand is modernizing its digital presence to compete with DTC and fast-fashion players while maintaining relevance with Gen Z and millennial audiences.","founded":null,"headcount":null,"funding":null,"customers":null,"culture":null},"forYouIf":["You've managed social for a consumer brand and can prove growth through engagement or follower metrics","You're obsessed with TikTok trends and can create or direct on-brand content that feels native to the platform","You can read a dashboard-analytics don't intimidate you, and you tie every post back to business outcomes","You're a communicator first: you thrive on responding to community, handling sensitive feedback with grace, and building real relationships online"],"wontWorkIf":["You think social is just posting pretty pictures-you need to see it as both art and science","You need remote flexibility or don't want to commute to NYC daily","You're not comfortable with fast iteration and testing; legacy brands move slower, and you need patience"],"interviewProcess":[{"step":"Phone Screen","detail":"Recruiter vets social experience, platform expertise, and fit for on-site NYC role"},{"step":"Portfolio Review","detail":"Present 3-4 campaigns you've run: metrics, learnings, and your role in execution"},{"step":"Strategy Exercise","detail":"You're given J.Crew's current social posture and asked to pitch a 90-day plan with specific content pillars and KPI targets"},{"step":"Team Interviews","detail":"Meet your would-be manager and 1-2 cross-functional partners (creative, performance marketing) to assess collaboration fit"}]}

[Apply →](https://www.linkedin.com/jobs/view/senior-associate-social-media-at-j-crew-4392945411?trk=public_jobs_topcard-title)

---

Canonical: https://www.growthtalent.org/emplois/social-media/j-crew/senior-associate-social-media-j-crew