--- type: JobPosting title: Retail Sales Dept. Marketing Team – E-Commerce Specialist & E-Commerce Operations Coordinator company: Coway USA Inc. category: growth-marketing seniority: MID contractType: FULL_TIME remote: ONSITE location: Los Angeles, CA 90010 salaryMin: 45000 salaryMax: 70000 salaryCurrency: USD market: USA postedAt: 2026-09-02 applyUrl: "http://www.indeed.com/job/retail-sales-dept-marketing-team-e-commerce-specialist-e-commerce-operations-coordinator-0a89a24594dacadf" canonical: "https://www.growthtalent.org/empleos/growth-marketing/coway-usa-inc/retail-sales-dept-marketing-team-e-commerce-specialist-e-commerce-operations-coo" --- # Retail Sales Dept. Marketing Team – E-Commerce Specialist & E-Commerce Operations Coordinator **Coway USA Inc.** · Los Angeles, CA 90010 *Retail Sales Dept. Marketing Team (Cowaymega마케팅팀), E-Commerce Specialist* *E-Commerce Specialist* \*This position is for Retail Business (Cowaymega : https://linktr.ee/cowaymega) *[Job Overview] * We are seeking a proactive and analytical *E-Commerce Specialist* to join our Retail Sales Team. In this role, you will be instrumental in driving our retail business forward by managing sales operations, optimizing e-commerce catalogs, and building strong relationships with major retail partners like Amazon, Walmart, & Home Depot. *[Key Responsibilities]* * Sales & Inventory Management: Develop weekly, monthly, and quarterly sales forecasts and supply plans. Manage weekly Amazon Purchase Orders and collaborate closely with logistics to ensure timely fulfillment and optimal inventory management. * Retailer & Agency Collaboration: Conduct weekly meetings with Amazon Vendor Managers and performance marketing agencies. Build and maintain strong relationships with retail partners. * Promotion & Marketing: Plan, execute, and analyze promotional campaigns. Negotiate promotional funding with retailers to maximize ROI. * Data Analysis: Analyze sales performance, market trends, and retailer data using Amazon Retail Analytics to identify growth opportunities. * Catalog & Content Management: Develop product lineup strategies and manage product categories. Oversee e-commerce catalog management, including Amazon SEO, A+ Content, Brand Store setup, and ongoing maintenance. * Creative Strategy: Monitor market trends and communicate effectively with the marketing team to plan and develop impactful creative assets. * Operational Compliance & Dispute Management: Proactively monitor operational chargebacks, shortage claims, and compliance issues to minimize financial impact. *[Qualifications & Skills]* * Experience: Entry-level to 2 years of relevant experience. (Prior working experience with Amazon Vendor Central is highly preferred). * Education: Bachelor’s degree or equivalent work experience preferred. * Marketing Knowledge: Experience with performance marketing (paid media) on Amazon is a strong plus. * Communication: Strong verbal and written English communication skills are required. *Salary & Benefits* * $55,000-$70,000 per year, commensurate with experience and qualifications. * Full-time / On-site (Los Angeles). * Health, vision, dental, and life insurance eligibility after 3 months of employment. * 401(k) matching eligibility after 3 months of employment. *Retail Sales Dept. Marketing Team (Cowaymega마케팅팀), E-Commerce Operations Coordinator* *E-Commerce Operations Coordinator (Entry Level)* \*This position is for Retail Business (Cowaymega : https://linktr.ee/cowaymega) *[Job Overview] * We are looking for a highly organized and detail-oriented E-Commerce Operations Coordinator to join our Retail Sales Team. As a core support member, you will assist in day-to-day e-commerce operations, manage retailer disputes, and provide essential support for our marketing efforts across major retail channels including Amazon, Walmart, and Home Depot. This is a great opportunity for an entry-level candidate to build a solid foundation in the e-commerce industry. *[Key Responsibilities]* * Chargeback & Dispute Management: Monitor, investigate, and proactively dispute operational chargebacks, deductions, and shortage claims from major big-box retailers (Amazon, Walmart, Home Depot, etc.) to recover revenue. * Vendor Account Support: Assist in daily account maintenance, handle basic communications with retail partners, and help troubleshoot minor operational issues. * Paid Media & Marketing Support: Provide administrative support for paid media and performance marketing campaigns (e.g., pulling performance reports, organizing creative assets, adjust keyword bidding, and tracking campaign data). * Administrative & Operational Support: Perform data entry, assist with order tracking, and handle various ad-hoc tasks and daily operations to ensure the sales team runs smoothly and efficiently. *[Qualifications & Skills]* * Experience: 0 to 1 year of experience in e-commerce, office administration, or sales support. * Education: Bachelor’s degree or equivalent work experience preferred. * Attention to Detail: Exceptionally detail-oriented with strong organizational skills, especially when handling data and dispute claims. * Technical Skills: Basic to intermediate proficiency in MS Office programs (especially Excel for data tracking and reporting). * Communication: Strong verbal and written English communication skills are required. * Work Authorization: Must be legally authorized to work in the United States. * Attributes: A proactive team player with a positive attitude and a willingness to learn multiple aspects of e-commerce operations. *Salary & Benefits* * $45,000-$55,000 per year, commensurate with experience and qualifications. * Full-time / On-site (Los Angeles). * Health, vision, dental, and life insurance eligibility after 3 months of employment. * 401(k) matching eligibility after 3 months of employment. Pay: $45,000.00 - $70,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Application Question(s): * Will you require visa sponsorship in the future? Language: * English (Required) Work Location: In person [Apply →](http://www.indeed.com/job/retail-sales-dept-marketing-team-e-commerce-specialist-e-commerce-operations-coordinator-0a89a24594dacadf) --- Canonical: https://www.growthtalent.org/empleos/growth-marketing/coway-usa-inc/retail-sales-dept-marketing-team-e-commerce-specialist-e-commerce-operations-coo