--- type: JobPosting title: CRM Marketer (Part-time Contractor) - Global Commerce & Retention company: TRG US category: crm-lifecycle seniority: MID contractType: FULL_TIME remote: ONSITE location: Anywhere market: USA postedAt: 2026-05-22 applyUrl: "https://wellfound.com/jobs/4235699-crm-marketer-part-time-contractor-global-commerce-retention?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic" canonical: "https://www.growthtalent.org/empleos/crm-lifecycle/trg-us/crm-marketer-part-time-contractor-global-commerce-retention-trg-us" --- # CRM Marketer (Part-time Contractor) - Global Commerce & Retention **TRG US** · Anywhere 🏢 About Us We are The Real Group (TRG), a commerce media company specializing in fashion, lifestyle, and sneakers across North America and Europe. As of 2025, we have achieved over ₩82B KRW (~$60M USD) in GMV, powered by: Realry, a global fashion search and price comparison platform Sneakers123, a global sneaker inventory network StylMatch, a creator-driven commerce network Through our proprietary programmatic infrastructure (dailyclicks.net), we connect high-intent fashion consumers with brands, building the next-generation commerce media network. We are now taking the next step: Building our own Ad Exchange layer, benchmarked against Moloco, Criteo Commerce Grid, Taboola, and Connexity/Realize. Role: CRM Marketer🔨 Responsibilities Own the global CRM framework by defining customer segments across multiple markets (North America, Europe, Asia) and operating an integrated customer data pipeline. Define, track, and report CRM KPIs including LTV, retention rate, reactivation, churn, engagement, and loyalty metrics. Plan and execute CRM campaigns throughout the customer lifecycle (activation, onboarding, retention, cross-sell/up-sell, win-back). Build and scale automated omnichannel communication flows across email, SMS, push notifications, web push, in-app messaging, and rewards triggers. Evaluate, implement, and operate CRM and marketing automation platforms while ensuring proper localization by market. Develop segmentation logic, lifecycle user journeys, and CRM experimentation frameworks including A/B testing and multivariate testing. Implement behavior-triggered and real-time CRM workflows leveraging customer actions and zero/first-party data. Analyze campaign performance (ROI, ROAS, ARPU, retention uplift, etc.) and drive insights and strategic improvements. Maintain CRM data integrity and ensure compliance with data governance and privacy regulations. Collaborate cross-functionally with Product, UX/UI, Engineering, Data Science, Partnerships, and International Ops teams to align CRM strategy with product roadmap and user experience. Lead localization of messaging, incentives, and reward structures based on regional customer behavior and cultural insights. Manage loyalty/points programs and continuously optimize reward mechanics. Leverage qualitative and quantitative signals, including NPS, user feedback, and social listening, to improve customer experience. Stay on top of latest CRM trends including AI-powered targeting, predictive retention modeling, and automation technologies, and guide internal adoption. Drive efficient resource planning across budget, platforms, and operational capacity to optimize CRM performance. ✅ Qualifications 3+ years of experience in CRM, retention, or marketing automation roles. Proven experience operating in global markets (North America, Europe, Asia) or within a global consumer product/platform. Strong analytical skills with proficiency in Excel, SQL, GA4, Looker Studio, or similar analytical tools. Hands-on experience with CRM and automation tools such as Salesforce Marketing Cloud, Braze, Klaviyo, HubSpot, Iterable, or similar platforms. Strong English communication skills for cross-team collaboration. 🗓️ Preferred Experience Degree in marketing, business, communications, statistics, or related field. Experience in fashion, e-commerce, marketplace, or D2C brands. Experience scaling CRM in a fast-growing startup or global organization. Strong problem-solving mindset and data-driven decision making. Comfortable working cross-functionally with diverse, international teams. 🧠 Mindset Leverages AI aggressively to improve output and efficiency Thinks like an engineer, structured, data-driven problem-solving Executes with speed and ownership Takes full responsibility for outcomes, not just tasks Comfortable operating in high-intensity, high-growth environments Motivated by performance-driven compensation 🎁 Benefits Performance-based bonus program #hiring #crmmarketing #crmmanager #marketingjobs #growthmarketing #retentionmarketing #CommerceTech #EcommerceStartup #GlobalCommerce #ShoppingPlatform #CreatorCommerce #AffiliateCommerce [Apply →](https://wellfound.com/jobs/4235699-crm-marketer-part-time-contractor-global-commerce-retention?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic) --- Canonical: https://www.growthtalent.org/empleos/crm-lifecycle/trg-us/crm-marketer-part-time-contractor-global-commerce-retention-trg-us